Dear All
We don't have formal 'service level agreement' statements about LD at
UoP, but the attached leaflet for staff outlines, in what we hope is an
explicit, clear and user-friendly way, what we offer / can be expected
of us.
Best wishes
John
John Hilsdon
Co-ordinator, Learning Development
01752 232276
[log in to unmask]
www.plymouth.ac.uk/learn
-----Original Message-----
From: learning development in higher education network
[mailto:[log in to unmask]] On Behalf Of Jenny Ure
Sent: 11 March 2005 12:44
To: [log in to unmask]
Subject: Re: Transition & Mentor Programs - I'm new!
Was involved in a Summer School Access programme to Aberdeen University
for a number of years, and found that in many cases mature students and
younger students teamed up very effectively as informal mentors.
Slightly different scenario, but was on a fairly large scale, amd
persisted in many cases right through University. (Success in this case
seemed to be related to their very complementary needs and skills)
-----Original Message-----
From: learning development in higher education network
[mailto:[log in to unmask]] On Behalf Of Melissa Staley
Sent: 10 March 2005 22:56
To: [log in to unmask]
Subject: Transition & Mentor Programs - I'm new!
Hi all,
I am introducing myself as a long distance member. I am currently
coordinating a Learning Support service at the University of Ballarat,
Australia. I have been in the position for 12 months and boy has it
been
an amazing 12 months! Learning Support in our university is very
heavily
linked with a transition/retention program - infact we are central to
its development and implementation - however this is coming at the
expense of Learning Support! Are other members experiencing this?
Something that has work for us this year, is a uni wide student mentor
program which has seen all (1100) first year students receive
transitional support (Focus ="sense of belonging") from a fellow
student. We have assigned older students to groups of 15 - 20 new
students. We are in our 4th week of the program and the support and
success has been immeasurable.
Coordinating the program across the entire university has been at times
tricky to say the least but it is working. First year lecturers are
reporting less transitional concerns amongst students and learning
support has seen a drop in transitional issue appointments. I am really
interested in finding out if other universities have successful mentor
programs and how linked are they to Learning Support? I am hoping to
attend the first year conference in South Hampton in July and was also
hoping to meet with other "Learning Support" people and people involved
in transition program.
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