Thank you, Helen, this is an enormously powerful and insightful document.
As you say, some of it is specific to Newcastle and to your writing centre. But with only a few tweaks I'm sure I could easily create something that would be a 'good-enough-for-now' match for my situation and my institution. The challenge then would be reflecting on this 'good-enough-for-now' document with colleagues to raise it to the level that Newcastle has achieved.
Confidentiality? I used to keep my provision confidential at the level of the student. But management staff have demanded that I disclose the Academic School and Year of Study of each student I see. (Despite pressure to do so, I've refuse to disclose the nature of the conversation/interaction the student and I have.) So I've had to remove from documentation any mention of confidentiality.
Has Helen's document raise questions with others on this list about standards, values and principles?
Best wishes,
Isabelle
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Isabelle Pottinger
Effective Learning Advisor
Information Services
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Heriot-Watt University
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-----Original Message-----
From: learning development in higher education network [mailto:[log in to unmask]] On Behalf Of Helen Webster
Sent: 13 March 2017 09:53
To: [log in to unmask]
Subject: Learning development values and principles
Dear colleagues,
At Newcastle, we've been doing a lot of thinking in the team about our professional values and principles as we develop the service and establish what we want to offer and what standards we want to hold ourselves to. The discussions have been very enlightening in terms of unearthing our implicit assumptions and beliefs, sharing a common understanding and defining our approach! We've also found this a very practical way to look at our practice right from the minutiae of how we first greet a one to one student and present workshop materials.
We've now finalised our values and principles document, and I wondered if it would be of interest to the wider LD community. Some of the items have arisen out of circumstances particular to Newcastle University, others may be more universal, some may even be contentious, but as it's been such a useful process for us, thought it might raise similarly productive discussion on the LDHEN list, whether it chimes with your own LD practice or not.
Best wishes,
Helen
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