Hi All,
For those of you who offer students the opportunity to make an appointment to meet with a learning developer or librarian, how does the booking system work?
Do you have an online booking system that students can use? Is it fully automated or is some human intervention required?
Do students email a central email address to arrange an appointment?
If your team has individuals with different specialisms (e.g. faculties, specific software, dyslexia) do students contact the relevant member of staff directly?
We are currently looking to merge two previously separate booking systems (for librarians and learning developers) to provide a single point of contact for students seeking support, and a more efficient system. We would be very grateful to hear what has worked, or not worked, for others supporting students in a similar way.
I will be very happy to summarise responses and repost.
Many thanks,
Charlotte Barton
University of Surrey
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