Dear Everyone
News from Michelle Morgan of a new book that will be of interest to learning developers.
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Improving the student experience- a practical guide for universities and colleges
edited by Michelle Morgan
The landscape of higher education has dramatically altered in the past 30 years as more students are attending universities and colleges than ever before. In such a competitive market, the quality of the student experience is pivotal to an institution’s ability to attract students. However, the increasing costs of delivering HE teamed with a reduction in government funding means that creating a high standard of student experience has never been more challenging.
The Student Experience ‘Practitioner Model’ discussed in this book recognises the need of staff at all levels to develop and implement initiatives to improve and enhance the student experience. It provides an organised and detailed structure that can be orchestrated in a cost effective and highly adaptable manner. It guides Practitioners in the identification of what they must deliver, who it is delivered to and when they need to deliver by working through the six key stages of the ‘Practitioner Model’s student lifecycle:
* First Contact and Admissions;
* Pre-arrival;
* Arrival and Orientation;
* Induction to Study;
* Reorientation and Reinduction (Returners Induction)
* Outduction (preparation for life after undergraduate study).
Packed with working solutions and both UK and internationally based case studies, this book includes chapters from Liz Thomas, Di Nutt, Marcia Ody, Chris Keenan(UK), Mary Stuart Hunter, (USA), Kerri-Lee Krause and Duncan Nulty (Australia). The authors show how practitioners can adapt and customise the 40 case studies presented to help them improve and enhance the experience of their undergraduate students in their own institution, and also to support their students’ progression and retention whilst engaging their colleagues in the activity. It is an indispensable manual for Higher Education practitioners of all levels.
Further details can be found at:
http://www.amazon.co.uk/Improving-Student-Experience-Practical-Universities/dp/0415598796/ref=sr_1_1?ie=UTF8&qid=1314720673&sr=8-1
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