Course Announcement
Mediation Training Course
26 and 27 April 1999
at The Harris Conference Park, Preston, Lancashire
Mediation can be quicker, cheaper and less painful all round than dealing
with formal complaints. This participative and practical course course
aims to enable participants to develop the skills and methods needed for
effective mediation in the context of their own organisations.
I have developed the course in response to clients for whom I have carried
out successful mediations and who would like to be able to develop their
own resources to mediate their own disputes.
Please E-mail or telephone with your address if you would like further
details or to discuss the pros and cons of mediation.
Vicki Merchant
Tel. 01772 728627
Fax. 01772 761002
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