Having done data protection work for a major mobile phone company,
threatening them with ICO complaints and Principle breaches won't work.
Nothing wrong in submitting a SAR though, you may be able to prove a
call was not made. As mentioned before, they are just the network on
which information (voice messages, SMS, etc) are carried, so have little
control over how it's used - think how BT react to people complaining
they have been hit with a premium rate dialler for their Internet access
- the bill still has to be paid.
It will therefore be very difficult to prove they have breached any
Principles.
With regard to Jamster, there have been complaints about these companies
operate and I believe that the networks should take some action over
these organisations. DO you have any young/teenage children? Can you be
sure they didn't request the ring tone on your phone?
Jamster automatically sign you up to these sorts of services when you
download a ring tone. It's extremely unethical, but there you go....
Simon Howarth.
-----Original Message-----
From: ALASDAIR WARWOOD [mailto:[log in to unmask]]
Sent: 07 September 2005 15:11
To: [log in to unmask]
Subject: Re: [data-protection] (reply) Mobile phone scam warning
Threaten them with a SAR and a complaint to ICO about breaches of
Principles 1, 3,4,and 7
Regards
Alasdair
-----Original Message-----
From: This list is for those interested in Data Protection issues
[mailto:[log in to unmask]]On Behalf Of Devenish, Tom
Sent: 07 September 2005 14:44
To: [log in to unmask]
Subject: Re: (reply) Mobile phone scam warning
Thankyou,
I have just spoken to T-mobile who say they do not take responsibility
for these "third party" messages. I treid to explain the below advice
and the lady hung up on me?
Any ideas?
Many Thanks,
Tom
> -----Original Message-----
> From: This list is for those interested in Data Protection
> issues [mailto:[log in to unmask]] On Behalf Of
> Graham Hadfield
> Sent: 07 September 2005 08:16
> To: [log in to unmask]
> Subject: Re: Mobile phone scam warning
>
> If this ever happened to me I should be demanding to know
> from my phone provider where they received the instructions
> from and what proof they obtained that I had, indeed,
> subscribed. At the same time I should be contacting my
> colleagues in Trading Standards.
>
> Regards,
> Graham
>
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