MessageOperator: "Thank you for calling Pizza Hut. May I have your national ID number?"
Customer: "Hi, I'd like to place an order."
Operator: "May I have your NIDN first, sir?"
Customer: "My National ID Number, yeah, hold on, eh, it's
6102049998-45-54610."
Operator: "Thank you, Mr. Sheehan. I see you live at 1742 Meadowland Drive, and the phone number's 494-2366. Your office number over at Lincoln Insurance is 745-2302 and your cell number's 266-2566. Which number are you calling from, sir?"
Customer: "Huh? I'm at home. Where d'ya get all this information?"
Operator: "We're wired into the system, sir."
Customer: (Sighs) "Oh, well, I'd like to order a couple of your All-Meat
Special pizzas."
Operator: "I don't think that's a good idea, sir."
Customer: "Whaddya mean?"
Operator: "Sir, your medical records indicate that you've got very high
blood pressure and extremely high cholesterol. Your National Health
Care provider won't allow such an unhealthy choice."
Customer: "Damn. What do you recommend, then?"
Operator: "You might try our low-fat Soybean Pizza. I'm sure you'll like it."
Customer: "What makes you think I'd like something like that?"
Operator: "Well, you checked out 'Gourmet Soybean Recipes' from
your local library last week, sir. That's why I made the suggestion."
Customer: "All right, all right. Give me two family-sized ones, then."
Operator: "That should be plenty for you, your wife and your four kids, sir.
Your total is $49.99."
Customer: "Lemme give you my credit card number."
Operator: "I'm sorry sir, but I'm afraid you'll have to pay in cash. Your
credit card balance is over its limit."
Customer: "I'll run over to the ATM and get some cash before your
driver gets here."
Operator: "That won't work either, sir. Your checking account's overdrawn."
Customer: "Never mind. Just send the pizzas. I'll have the cash ready.
How long will it take?"
Operator: "We're running a little behind, sir. It'll be about 45 minutes, sir.
If you're in a hurry you might want to pick 'em up while you're out getting
the cash, but carrying pizzas on a motorcycle can be a little awkward."
Customer: "How the hell do you know I'm riding a bike?"
Operator: "It says here you're in arrears on your car payments, so your
car got repo'd. But your Harley's paid up.
Customer: "@#%/$@&?#!"
Operator: "I'd advise watching your language, sir. You've already got
a July 2003 conviction for cussing out a cop."
Customer: (Speechless)
Operator: "Will there be anything else, sir?"
Customer: "Yes, I have a coupon for a free 2 liter Coke".
Operator: "I'm sorry sir, but our ad's exclusionary clause prevents us
from offering free soda to diabetics."
Charles A. Prescott
Vice President, International Business Development & Government Affairs
Direct Marketing Association
1120 Avenue of the Americas
New York, NY 10036
U.S.A.
Tel. +1-212-790-1552
Fax. +1-212-790-1499
e-mail: [log in to unmask]
website: www.the-dma.org
Helping businesses go direct worldwide.
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