Without more specifics this is quite tricky, but I'm not sure I agree with previous answers.
I'm not convinced a complaint about a DPO is any of ICO's business. His business is the actions of the DC. DPO is simply a comms channel.
I think ICO should clearly distinguish issues and tell subject to use organisations complaints procedure. Having said that I think "undermined" is overstating. CEO should tell ICO the complaint will be dealt with as usual, + that ICO should butt out unless he has any questions about DC compliance which should still be addressed via DPO.
At best ICO should have written to the complaints officer - not the CEO.
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