Hi
Will be interested in the responses to this. I recently saw a student
who'd been sent from Portsmouth to London for his review! I was a bit
surprised to say the least.
There must be some common sense leeway here i.e. at least allowing the
student to ask if a more local centre will be willing to carry out the
review?
I don't think telephone assessments are the answer - review assessments
are more complicated than you'd think (despite what those who make these
kind of decisions seem to think!)
Ian Francis
On 01/09/2016 13:52, Nicholas Holland wrote:
> Can I get some feedback on a current issue we are trying to resolve for
> student? A student was assessed at our Assessment Centre a few years ago
> and has since changed course to an Open University course, the student
> now requires a review.
>
>
>
> Student has been advised he needs to go back to the original centre, but
> student now lives in 95 miles away and will have to make a round trip
> just for the review. The original assessor has retired, so a new
> assessor will be required to undertake the review.
>
>
>
> SFE are unwilling to allow the student to attend a centre in his own
> area, due to single fee, but are happy to pay his travel expenses. They
> have stated that we are ‘legally obliged’ to undertake the review over
> the telephone, which they told the student before checking with us. The
> centre has never offered phone assessments before, and the student has
> stated a preference to meet face to face to have equipment demonstrated.
>
>
>
> By pure coincidence, the student is working in our area one day next
> week, but is working overnight, so despite offering a morning
> appointment, he’s unable to attend a review then.
>
>
>
> The DSA-QAG framework document gives guidance on telephone assessments,
> and sates the following should be adhered to, in order of preference:
>
>
>
> i. Assessment at an accredited assessment centre or related outreach
>
> ii. The assessor to visit the student’s institution with appropriate
> mobile equipment
>
> iii. The assessor to visit the student’s home with appropriate mobile
> equipment
>
> iv. Telephone assessment
>
> We then have to fully justify why options i to iii were not appropriate!
>
>
>
> Is a centre ‘legally obliged’ to do this for SFE? A common sense
> solution seems to be to allow the student to attend a review in his own
> area.
>
>
>
> Thanks,
>
> *Nick Holland*
>
> * *
>
> *Needs Assessor for Disabled Students Allowance*
>
> */Aseswr Anghenion Lwfansau Myfyrwyr Anabl/*
>
> *Glyndŵr Assessment Centre*
>
> */Canolfan Asesu Glyndŵr/*
>
> * *
>
> /Prifysgol Glyndŵr Wrecsam/
>
> Wrexham Glyndŵr University
>
> /Ffordd yr Wyddgrug, Wrecsam, Cymru. LL11 2AW./
> Mold Road, Wrexham, Wales. LL11 2AW.
> /Ffon//Tel: +44(0)1978 293254
> /Ffacs//Fax: +44(0)1978 293231
>
>
>
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>
> www.glyndwr.ac.uk/assessmentcentre
> <http://www.glyndwr.ac.uk/assessmentcentre>
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