That's an interesting suggestion - and I'll investigate it. Would I be correct in assuming that, when I have taken the device out, reconnected it, and then reloaded the software, that the reboot is then treated as a completely new session - and presumably therefore also subject to the same hour and a half limit (if one exists on my machine settings)?
Thanks
K
Karen Farmer
DSA Needs Assessor
Professional & Academic Development (PAD)
University of Bedfordshire
Park Square, Luton
LU1 3HZ
Tel: 01582 74 3422
Internal ext: 3422
Fax: 01582 489349
>>> Peter Allen <[log in to unmask]> 06/03/2009 15:56 >>>
This might not be a TextHelp glitch, but could also be a USB problem.
Check that you don't have the option for turning off power to the USB
port ticked. Whilst I haven't seen this problem with software running
from a USB stick, I have seen problems with devices not working
correctly due to the USB port turning off.
Pete
-----Original Message-----
From: Discussion list for disabled students and their support staff.
[mailto:[log in to unmask]] On Behalf Of Karen Farmer
Sent: 06 March 2009 15:38
To: [log in to unmask]
Subject: Possible TextHELP glitch
Hi,
Apologies for any cross-posting, but I want to ask this as widely as
possible!
I've been evaluating the TextHELP Gold V8.1 Mobile (pre-installed on a
custom USB stick), and come across what I think may be a glitch. Every
time I use the reading function for more than an hour and a half at a
time the light goes out on the stick, the voice stops working, and
TextHELP basically grinds to a halt. I've re-formatted the USB stick
once, with the disk supplied, but it keeps happening. It also 'dies'
when my anti-virus program runs... The rest of my computer programs are
running perfectly well, so I'm fairly confident that it isn't my PC.
Since these are issues that are likely to crop up when a student is
using the stick - i.e. to check a long essay, or worse - their
dissertation, it would have a real impact on whether I recommend the
mobile version or the installed version.
Has anyone else come across this problem?
Thanks
K
Karen Farmer
DSA Needs Assessor
Professional & Academic Development (PAD)
University of Bedfordshire
Park Square, Luton
LU1 3HZ
Tel: 01582 74 3422
Internal ext: 3422
Fax: 01582 489349
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