Hi,
Apologies for any cross-posting, but I want to ask this as widely as possible!
I've been evaluating the TextHELP Gold V8.1 Mobile (pre-installed on a custom USB stick), and come across what I think may be a glitch. Every time I use the reading function for more than an hour and a half at a time the light goes out on the stick, the voice stops working, and TextHELP basically grinds to a halt. I've re-formatted the USB stick once, with the disk supplied, but it keeps happening. It also 'dies' when my anti-virus program runs... The rest of my computer programs are running perfectly well, so I'm fairly confident that it isn't my PC.
Since these are issues that are likely to crop up when a student is using the stick - i.e. to check a long essay, or worse - their dissertation, it would have a real impact on whether I recommend the mobile version or the installed version.
Has anyone else come across this problem?
Thanks
K
Karen Farmer
DSA Needs Assessor
Professional & Academic Development (PAD)
University of Bedfordshire
Park Square, Luton
LU1 3HZ
Tel: 01582 74 3422
Internal ext: 3422
Fax: 01582 489349
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