> ... dial into a telesales employee's call with a prospect or customer ...
> The telesales employee would never be informed that their call was monitored
> ...
Quite apart from the DP implications, you will want to make yourself fully
aware of the Regulation of Investigatory Powers Act and its associated
Regulations!
--
Dr George D M Ross, School of Informatics, University of Edinburgh
10 Crichton Street, Edinburgh, Scotland, EH8 9AB
Mail: [log in to unmask] Voice: +44 131 650 5147 Fax: +44 131 650 6899
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The University of Edinburgh is a charitable body, registered in
Scotland, with registration number SC005336.
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