Roland Perry wrote:
> [rearranged again:]
>
>> [rearranged so as to be in chronological order:]
Howdy,
It does not work, does it? The hint I mean.
Charles
>
>>>>>>I have had a couple of emails telling me that members have tried to
>>>>>>get to the survey and failed.
>
>>>>>The survey asks for an email address and a password. The former I
>>>>>can find, the latter is a complete mystery. I had to apply for a new
>>>>>password.
>
>>>>A little awkward, but not insurmountable.
>
>>>A few hours on an IT helpdesk will show that "needing a password you
>>>didn't even know you had" is more than enough for many users to
>>>describe the situation as insurmountable - quite irrespective of any
>>>mechanism to recover a password.
>
>> While I do not disagree, this is the way JISCMail works. If we want
>> to get
>> full benefit from the JISCMail service then a minor investment needs
>> to be
>> made in obtaining the password.
>
> I run a mailing list on a quite different topic. You'd be surprised how
> resistant people are to make that sort of small investment :( And that's
> when there's something in it for them, not just an opportunity to help
> another by filling in a survey.
>
>> Unless you have a better suggestion, of course, which I think we'd be
>> grateful for. The JISCMail helpline takes requests for enhancements of
>> their services.
>
> I am not criticising the general need for a password, merely commenting
> that this need is an entirely plausible reason for the "failures" (of
> the survey link) that have been reported to you.
--
Charles Christacopoulos, Management Information Officer,
Strategic Information Management, Tower Building,
University of Dundee, Dundee, DD1 4HN, Scotland, United Kingdom.
Tel: 44(0)1382-344891. Fax: 44(0)1382-348845.
http://www.somis.dundee.ac.uk/ :: egothor http://www.egothor.org/
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
All archives of messages are stored permanently and are
available to the world wide web community at large at
http://www.jiscmail.ac.uk/lists/data-protection.html
If you wish to leave this list please send the command
leave data-protection to [log in to unmask]
All user commands can be found at : -
http://www.jiscmail.ac.uk/help/commandref.htm
Any queries about sending or receiving message please send to the list owner
[log in to unmask]
(all commands go to [log in to unmask] not the list please)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
|