On Thu, Feb 02, 2006 at 05:00:33PM -0000, Tim Trent wrote:
>> I phoned BT to complain, but neither of the two people I talked to seemed to
>> even be aware of the service, and certainly didn't know how to handle
>> enquiries about the privacy implications of it. I'm currently waiting for
>> someone more senior to call me back.
> How on earth did you find a number to call?
On the www.bt.com/sms page there's a "terms and conditions" link.
Buried in that page (para 10) there's mention of their "Customer Care
line on 0800 800947"
That doesn't really seem to be a Customer Care line though, as the first
person I spoke to said he'd have to pass the enquiry onto Customer Care.
And of course, 45 minutes later, I still haven't received my "15 to 20
minutes" response ...
Tony
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
All archives of messages are stored permanently and are
available to the world wide web community at large at
http://www.jiscmail.ac.uk/lists/data-protection.html
If you wish to leave this list please send the command
leave data-protection to [log in to unmask]
All user commands can be found at : -
http://www.jiscmail.ac.uk/help/commandref.htm
Any queries about sending or receiving message please send to the list owner
[log in to unmask]
(all commands go to [log in to unmask] not the list please)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
|