Would it be fair processing if they didn't? I wouldn't assume that my call
was being recorded unless I was told that it was.
Tim Turner
Wigan Council
> ----------
> From: Edwina Withe[SMTP:[log in to unmask]]
> Reply To: Edwina Withe
> Sent: 16 September 2005 12:19
> To: [log in to unmask]
> Subject: [data-protection] Recording Telephone Calls
>
> When someone phones a call centre and they are on hold waiting for their
> call to be taken we are often told that the call may recorded for
> training purposes. Is this a DP requirement or just good practice?
>
>
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