> Dear List members, I would appreciate some assistance if you have the
> time.
>
> Do any other Councils maintain a list of residents/visitors that have been
> verbally or physically abusive or threatening to a Council Member of
> Staff?
>
> If so, how have you gone about the Data Protection issues, i.e.
>
> 1) Do you notify individuals that there is a list and they are on it.
> 2) How long do you keep the individual on the list for (have you set
> criteria based on the threat).
> 3) Do you have procedures/letters/forms/pro-formas for adding/removing
> people on the list.
> 4) Has the Information Commissioner agreed your process/methods etc.
> 5) Who do you share the information with throughout the Council.
>
> Thank you for taking time to read this message and I look forward to your
> replies.
>
> Rachael Steel
> Information Management Officer
> Organisational Development
> Thurrock Council
> Civic Offices
> New Road
> Grays Thurrock
> Essex RM17 6SL
> Telephone: (01375) 652500
> [log in to unmask]
> www.thurrock.gov.uk
>
>
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