The Open University processes disabled student allowance applications.
We have a student who is very unhappy because he has not qualified for
all the help he feels he is entitled. This is because he has not
supplied all the required medical evidence requested. He is now
appealing to the University Visitor. The Visitor has supplied the OU
with a copy of the student's complaint and the associated correspondence
he has supplied to back up his claim. However it is clear that the
student not supplied the Visitor with all the correspondence he has had
with the OU concerning his DSA application. We feel that the Visitor
should have access to the whole DSA file in order to make an informed
decision.
Do we have to have the student's permission in order to release his
file?
Janice
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