We have received a request from an insurance company for access to CCTV footage
showing a car accident on one of our car parks, I have mixed feelings about how
to respond to this, firstly is it actually a SAR? If so the insurance company
would be acting for its client and I assume I would have to contact the client
to confirm this. Secondly if there is a second vehicle involved and the
insurance company know who owns it then there are third party considerations,
would I have to establish the identity of the owner of the other vehicle to
seek consent to disclose? What would I do if they said no?
Any advice gratefully received.
Neil Chadwick
Stoke-on-Trent City Council
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