Ray,
Looking at it from three perspectives:
Mr B - looking for a quick resolution to the problem to get the service
back, and depending on what questions had been asked (if resonable (don't
ask me to expand on that - please) ) I would not be overly put out answering
them.
>From BT's point of view, the are obvioulsy looking to combat fraud. If the
this kind of data mining will facilitate them in that purpose, and those
functions are included as part of BT's register entry then I don't really
see a problem.
Ethically, although BT have accused Mr B and therefore the onus of proof
lays upon them, it appears that Mr B does have a case to answer. BT have a
duty to themselves and their shareholders to prevent fraud. Therefore, it
is neither unreasonable to ask the questions nor to expect an answer.
Or, am I too right wing<g>?
Bill Kenway -
Student No. 98011970T
Westminster University - MSc IT Security
(Former THD204 student, passed - just!)
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