> -----Original Message-----
> From: This list is for those interested in Data Protection issues
> [mailto:[log in to unmask]] On Behalf Of Paul Ticher
> Sent: 09 October 2013 09:37
> To: [log in to unmask]
> Subject: Re: A 'Friday' question on Wednesday
>
> I agree that Royal Mail have probably complied with Data Protection.
> If the
> redirection is fraudulent, I hope they have referred it to the police.
>
> But there is a big flaw in their system. A few years ago when I moved
> house, I set up redirection from my old house to my new. However, the
> old
> house remained empty for a while. Someone obviously spotted this, and
> sent
> in a new redirection form to Royal Mail, changing the redirection from
> my
> old house to a different address. Royal Mail sent one of their
> confirmation
> letters to the old address - the empty house. It was only by complete
> fluke
> that I went back to the house and found the confirmation letter in time
> to
> prevent a large amount of my mail being fraudulently redirected.
>
> Since then I've mused without success on how Royal Mail could prevent
> that
> happening, without getting too bureaucratic.
How about refusing any request that's a *change* of an existing forward unless it cites the previous forwarding address? Just needs an extra tick box on the form - is this replacing an existing instruction? What address was that to? And notify both original and previous forward, of course.
I hadn't really thought through how forwards were implemented, but checked with my local postman a while ago. Apparently (obviously, I suppose) the notice is held and implemented at the local delivery office for the old address. So mail gets nearly all the way to the old address before being sent off to the new one. So there's no great big central re-direction switch :-)
Andrew
> Paul Ticher
> 0116 273 8191
> www.paulticher.com
> 22 Stoughton Drive North, Leicester LE5 5UB
>
> For continuous priority support on Data Protection, sign up to my
> support
> service:
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>
>
> ----- Original Message -----
> From: "Roland Perry" <[log in to unmask]>
> To: <[log in to unmask]>
> Sent: Wednesday, October 09, 2013 8:41 AM
> Subject: Re: A 'Friday' question on Wednesday
>
>
> > In message <[log in to unmask]>, at
> > 05:09:58 on Wed, 9 Oct 2013, Grimbaldus
> <[log in to unmask]>
> > writes
> >>On another forum I haunt, a poster has stated the following:
> >>
> >>They received a confirmation from Royal Mail of the future
> redirection of
> >>their mail. They had not requested this.
> >
> > I'm going to assume a scammer has done this.
> >
> >>Upon enquiry, they were told that the new address was "confidential"
> and
> >>could not be disclosed because of [wait for it] "the Data Protection
> >>Act".
> >>
> >>It seems to me that, by definition, the new address is the poster's
> PD,
> >
> > Surely it's the scammer's PD, assuming he lives there. Otherwise it's
> yet
> > another unknown person's data.
> >
> >> or RM has acted improperly and RM is possibly in breach of the
> Fourth and
> >> Seventh Principles.
> >
> > They are acting properly (as one of the 7th Principle activities
> involved
> > in accepting a redirection request) in warning of the impending
> > redirection and asking if the instructions they've received are
> correct.
> > If they now cancel the instructions, the 4th Principle situation is
> > resolved.
> > --
> > Roland Perry
> >
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If you wish to leave this list please send the command
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All user commands can be found at http://www.jiscmail.ac.uk/help/commandref.htm
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