In message <[log in to unmask]>, at 14:02:49 on
Fri, 17 Oct 2008, Tim Trent <[log in to unmask]> writes
>The question I have for those who have responded at once with chapter
>and verse of non DPA regulations and statutes is "If one notifies all
>telesales agents that a supervisor may listen in to any and all calls
>without notice or announcement for (list of purposes), does that render
>any part of this lawful?"
Yes, if you follow the extensive guidance about monitoring calls at work
(which includes advice about what constitutes adequate warnings).
--
Roland Perry
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