Hi Faye
Thanks a copy of the questionnaire would be really helpful to see and
also it is interesting to hear that you had such a good response from a
telephone questionnaire which is what we guessed.
Best wishes
Gill
Faye Langston wrote:
>Hi Gill,
>
>Usually the University wide student survey had in it a few questions
>about disability 'issues' but these were questions picked by those on
>high rather than things we wanted to know ourselves and so the results
>of this were not useful and so we decided to do our own survey.
>
>We carried out a telephone survey at the end of the last academic year -
>contacting anyone who had indicated that they had a disability
>regardless of whether they were known to the service or not. As it was a
>telephone survey it meant that we had a very high response rate and I
>would recommend it, for those students who were unable to answer
>questions via telehpne due to their disability we either contacted them
>by email or offeres a one-to-one. The survey was carried out by people
>not directly involved in the students support and was then analysed by a
>member of academic staff. The survey mostly covered our service but also
>their experience of academic life generally, we have just had the
>results analysed and sent back so we are digesting those.
>
>I can send you the questionnaire we used if you want?
>
>Best wishes
>
>Faye Langston
>
>Faye Langston
>Disabilities Co-ordinator
>Coventry University
>Priory Street
>Coventry
>CV1 5FB
>
>02476 888029
>[log in to unmask]
>
>-----Original Message-----
>From: Discussion list for disabled students and their support staff.
>[mailto:[log in to unmask]] On Behalf Of Gill Shreir
>Sent: 24 January 2007 11:05
>To: [log in to unmask]
>Subject: STUDENT FEEDBACK ON THE STUDENT DISABILITY SERVICE
>
>_*Student Feedback on the Student Disability Service*_
>
>We are looking at how to gather student feedback of the Student
>Disability Service which includes Disability, Dyslexia and the Support
>Worker Scheme at Oxford Brookes University.
>
>We are thinking about the use of a questionnaire either by telephone,
>email or post or some combination of these. One idea is that the
>questionnaire will follow the students' pathway in to the Student
>Disability Service i.e. how they learn about the service/access it and
>use it /receive support from it ...
>
>We need to think about whether we have one initial generic questionnaire
>
>to cover students with disabilities and dyslexia or we need separate,
>more specialist questionnaires or alternatively that we follow the
>generic questionnaire with more specialist ones or use other research
>methods, such as, in depth interviewing, focus groups etc.
>
>I just wondered if people could tell me how they have gathered student
>feedback to find out about different models. Also if anyone has a
>questionnaire that they have used it would be really helpful to have a
>look at it and if you could tell me how the questionnaire was delivered
>(i.e. telephone/email/post) and the response rate that would also be
>great.
>
>Many thanks.
>
>Best wishes,
>
>Gill Shreir
>(Disabled Student Adviser)
>
>
>
>
>
>
>
--
Gill Shreir
Disabled Student Adviser
Oxford Brookes University
Helena Kennedy Student Centre
Headington Hill Campus
Headington Hill
Oxford
OX3 0BP
t. +44 (0)1865 484692
f. +44 (0)1865 484656
Work days: Monday & Tuesday (full days) & Wednesday (morning only)
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