Sorry if I'm being thick here, but this is the bit I don't understand
Email can contain (or be part of the record) of all sorts of record classes which in themselves do not have 1 year or 2 year retention periods. We have emails relating to construction projects (for example) which need to be kept a lot longer than this.
But how do we sort those out from the 20 million and growing, that include the history of the zip tap not working, the lifts being out of order, choice of menu for the Christmas party and so on.
Has any of this ever been tested by the courts?
I have worked for an organisation which was involved in a court case in which the email accounts of 10 named people were requested by the court. This was 600,000 emails which were reduced to 60,000 by a specialist company using advanced search techniques to look for specific words. The emails covered a period of about six years.
What would the legal issue have been if the organisation had said we only have 2 years worth of email? And yet the project started 9 years ago and is ongoing?
Am I missing something!
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