I've just been having that very discussion with our staff development team, and we have agreed that we will have a combined approach:
1)A monthly reminder about particular aspects of data protection via the staff newsletter.
2)An annual short on-line mandatory training module + test for all staff who have access to personal data. (That's pretty much everyone except our grounds maintenance staff.) This is based on our "key points to remember" list. When I say "short" I mean it should take no more than 10 minutes.
3)Some specific refresher face-to-face training for key staff who deal with large volumes of personal data on a daily basis. e.g. HR, Student Records etc.
Kind regards
Richard
-----Original Message-----
From: This list is for those interested in Data Protection issues <[log in to unmask]> On Behalf Of Darren Richards
Sent: 16 October 2019 09:54
To: [log in to unmask]
Subject: [data-protection] Refresher Training
Hi everyone
Just wondering what your approach to GDPR/DP/IS training is? Specifically how do you handle refresher training? I am looking at whether asking staff to complete the mandatory full training they initially carry out is appropriate for the refresher, or if we should have a more condensed version focusing on key points? I am concerned about staff engagement if we ask them to carry out the same training year after year which wouldn't change that much and takes longer to complete. Just to clarify, we have an in-house course created by our IG team that is completed via e-learning.
Thank you
Darren Richards
IT Manager (Service Delivery)
Bolton at Home
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