I am preaching to my council (in rolling out GDPR training) that the recording of any telephone calls, either in or out need to be made known as part of any privacy notice.
However it just dawned on me that I have a council mobile phone on which I have the 'answer phone' mechanism switched on. If a member of the public calls me on a work related subject and leaves me a message and lets say for arguments sake left me details of their name, address, alternative phone number, dob. Clearly the council would be the data controller but I am puzzled as to how we would ensure compliance with our obligations in relation to subject access, retention, ensuring disposal/deletion etc?
Is the answer simply to have a policy (obviously one that adhered to) or am I over thinking this?
Any thoughts?
Derek
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