As written in both cases you reply to the caller, and in the second case you make no mention or record of BBB. You have no evidence BBB is even aware of the use of his name or that he exists. Not yet your problem.
In the second case you could, as good service, explain what is needed for BBB to make the application in addition to the normal information, including fair processing stuff you send, but not strictly required. What happens next is up to the caller and BBB (if he exists).
Either way 6.1(a) should cover it. I'm not convinced 6.1(b) is yet engaged (definitely not in case 2) and no need to engage the complexities of 6.1(e)
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