A survey tool which has been brought to our attention is TypeForm which holds its information in the UK I believe. The benefits to this tool is that it can be personalised so staff could be assured that it is coming from internal rather than being a possible phishing scam. Still think it's a good idea to do a PIA on every collection of data though
Teresa Gudge
Information Security & Data Protection Manager ISEB DP, CISM
Information Records Management
Historic England, Room G/60, The Engine House, Fire Fly Avenue, Swindon, Wiltshire, SN2 2EH
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-----Original Message-----
From: This list is for those interested in Data Protection issues [mailto:[log in to unmask]] On Behalf Of Ciaran Ward
Sent: 07 February 2018 11:41
To: [log in to unmask]
Subject: Re: [data-protection] Survey Monkey usage and risks [UNC]
Thanks Andy. This is useful guidance to go on. We're currently erring on the side of caution now and advising staff to use Smart Survey whose surveys are based in the UK.
Ciaran
-----Original Message-----
From: This list is for those interested in Data Protection issues [mailto:[log in to unmask]] On Behalf Of Andy Morrall
Sent: 07 February 2018 11:30
To: [log in to unmask]
Subject: Re: [data-protection] Survey Monkey usage and risks [UNC]
We don't recommend use of survey monkey if collecting personal data and use another product.
However, they now have PrivacyShield certificate for data stored in the USA and are saying they are looking at servers in the EU for 2018 so this may change. You can also ask for model contract clauses with some plans which is further safeguarding (but you may pay a premium for this!).
Andy
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