Thanks Andy. This is useful guidance to go on. We're currently erring on the side of caution now and advising staff to use Smart Survey whose surveys are based in the UK.
Ciaran
-----Original Message-----
From: This list is for those interested in Data Protection issues [mailto:[log in to unmask]] On Behalf Of Andy Morrall
Sent: 07 February 2018 11:30
To: [log in to unmask]
Subject: Re: [data-protection] Survey Monkey usage and risks [UNC]
We don't recommend use of survey monkey if collecting personal data and use another product.
However, they now have PrivacyShield certificate for data stored in the USA and are saying they are looking at servers in the EU for 2018 so this may change. You can also ask for model contract clauses with some plans which is further safeguarding (but you may pay a premium for this!).
Andy
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