Hi Andrew
I think it'll remain within 'domestic purposes' for the customer, but not for the recipient.
Seasonal (if a little premature) example - Mr X calls the Council to book a large object removal for his balding Christmas Tree.
He calls again later to complain that the arranged collection didn't materialise and advises that he's recording this call in the same way as he recorded the last.
Both calls concerned a domestic matter and so both or Mr X's recordings would constitute data relating to a domestic matter.
However, when he sends copies of those recordings to the Council, the Council absorbs their data into corporate records to be actioned in relation to a complaint about a corporate matter.
My feeling is that in cases like this, the classification of data can depend significantly on who's processing it at any given time.
Owen
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