If you have received this email in error, please notify us by telephone on 01437 764551 and delete it from your computer immediately. Os ydych chi wedi derbyn yr e-bost hwn trwy gamgymeriad, byddwch cystal â rhoi gwybod inni trwy ffonio 01437 764551. Wedyn dylech ddileu’r e-bost ar unwaith oddi ar eich cyfrifiadur.
Marie,
I would say that if your normal procedure does not include recording
phone messages then you are not bound to because the caller requests it.
If you normally record messages you should not cease to do so. The
caller could record her own message if she wished.
Thanks
Brenda
Brenda Scourfield
Team Leader
I.T.
Pembrokeshire County Council
Swan House,
Swan Square,
Haverfordwest
SA61 2AN
01437 775380
-----Original Message-----
From: This list is for those interested in Data Protection issues
[mailto:[log in to unmask]] On Behalf Of Marie Bentley
Sent: 24 September 2013 08:51
To: [log in to unmask]
Subject: [data-protection] SAR
Assistance needed please, never received a SAR like this before.
I have received a letter from an individual who has advised me that she
has made several phone calls to an officer in the authority who was out
of office. She left messages on the authority's phone about her
personal issues. She has said that when she left the messages she
advised the officer whose phone it was, not to delete the recordings
because she will be making a request for a copy of the recordings under
the DPA.
Messages can be saved for a short timeframe on the phone but the
recording cannot be extracted from the system.
Are we legally required to keep a copy of the recorded messages or just
a note of the messages left?
Thanks
Marie
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