In message
<[log in to unmask]>, at
11:06:11 on Thu, 25 Nov 2010, "Bradshaw, Phillip"
<[log in to unmask]> writes
>I will review, if necessary strengthen, and recommunicate our existing
>policies in this area as soon as possible, but in the meantime could
>you please cascade the following directions through your teams.
>
>1. No personal data should be sent by fax, except in cases of absolute
>necessity, due to the urgency of a situation, where no other means of
>communicating the information in time is available.
>
>2. Where this is required a ring-ahead process must be used to
>ascertain that the receiving machine is being monitored, and after
>sending receipt should be verified. The fax log record must be retained.
>
>3. No faxes should ever be sent using automated dialling / stored
>numbers. The possibility of error is too significant. At least with
>manual dialling if there is user error there is a very good chance that
>the wrong number is void, or not a fax machine number.
Which is why it's a bit odd that one of the faxes ended up with a member
of the public.
>4. If you have any fax machines which have the facility to store
>numbers, any such numbers should be deleted from memory immediately,
>and a notice should be displayed by the machine warning users not to
>use this facility.
And also - make sure you don't have a fax machine which stores what's
been sent - a bit like those photocopiers that have been in the news
recently. Some centralised (based on PC technology probably) fax-sending
apparatus may well do this by default.
--
Roland Perry
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