Sales & marketing! - I have. Mind you I have made three career changes to realise my true "professional calling" in life - IG!!
Many thanks
Trish
Trish-louise Bailey (MSc)
Information Governance (IG)
(responsible for: Information Sharing & Confidentiality, Informtaion Security, Information Quality & Assurance, Data Protection, Freedom of Information, Records & Information Management)
-----Original Message-----
From: This list is for those interested in Data Protection issues [mailto:[log in to unmask]] On Behalf Of Chris Brogan
Sent: 19 November 2009 14:29
To: [log in to unmask]
Subject: Re: Data Protection and Information Security Policies
People,
I have followed this discussion and others with great interest.
I once was once one of those beings that did not understand the value of
record management. I then completed the record management module on the
LLM course for Information Rights at Northumbria University. I saw the
light. At our next gathering I publicly apologized for even listening to
any of the comments that I heard about record management.
However (and there always is an however) I did make the comment that I
didn't feel that the record management fraternity had done a very good
job on selling their product. I repeat what I said then. I think your
industry is trying to sell the sausage instead of selling the sizzle,
the tonic instead of the fizz.
I am converted but I don't think that you can expect your customers to
do a masters course before appreciating what you have on offer. I have
often wondered how many record management people have ever done a sales
or marketing course.
Good luck with it
Chris Brogan MA LLM
Managing Director
Security International Ltd
130 St Johns Road, Isleworth, Middlesex TW7 6PL, UK
Tel: +44 20 8847 2111 Fax: +44 20 8847 1852
Registered in England & Wales No. 1322074
Registered Office: 11 Loveday Road, London W13 9JT
www.securitysi.com
-----Original Message-----
From: This list is for those interested in Data Protection issues
[mailto:[log in to unmask]] On Behalf Of Simon Howarth
Sent: 19 November 2009 13:46
To: [log in to unmask]
Subject: Data Protection and Information Security Policies
Looks like we'll have to agree to disagree. Whilst I understand you
viewpoint I think it is fundamental that IG, RM and Risk are
restructured
and I believe that the key to it all is RM. I do take your point about
the
hierarchy becoming incidental, but until the importance of RM is
realized
and acted upon I think there will always be compliance risks that cannot
be
mitigated.
I say this as a non-Record Manager.
Simon Howarth.
-----Original Message-----
From: This list is for those interested in Data Protection issues
[mailto:[log in to unmask]] On Behalf Of Donald Henderson
Sent: 19 November 2009 12:11
To: [log in to unmask]
Subject: [SPAM] Re: [data-protection] Data Protection and Information
Security Policies
Interesting, but I have to disagree with you, Simon.
Information Governance (or Management) has to sit over all the other
subjects, including Records Management. It has to cover a wide range of
topics including DP/FOI, but also (real) Archives, ICT, Data Quality,
Information Security and even the recorded stuff that won't really ever
be part of a "record".
I do agree, however, that it is essential that information is viewed and
managed consistently and properly throughout an organisation. In
practical terms, if this is happening then the hierarchy is probably
irrelevant.
Donald Henderson
Information Compliance Manager
Perth & Kinross Council
-----Original Message-----
From: This list is for those interested in Data Protection issues
[mailto:[log in to unmask]] On Behalf Of Simon Howarth
Sent: 19 November 2009 11:57
To: [log in to unmask]
Subject: Re: [data-protection] Data Protection and Information Security
Policies
To some extent I agree with what Paul is saying and the NHS have "got
around" this issue by adopting "Information Governance" which
incorporates all the requirements of information compliance, security,
confidentiality and corporate assurance. More recently it's taking on
more of a risk assurance role.
www.igt.connectingforhealth.nhs.uk
If you want to construct a hierarchy then it's my belief that
Information Governance (and therefore DP and other stuff) should
actually fall under Records Management. The reason for this is that
unless information (records) is properly managed you do not know what
you do not know (Rumsfeld?) and therefore cannot be sure of complying
with DP, FOI or confidentiality requirements. It is my view that Records
Managers have been too silent on this issue and should be championing
more their critical role in information management and whilst there is
no "right" way to structure information management in an organization it
is my firm belief that until RM is implemented properly and oversees
records and information in an organization, that information management
is not being done properly.
Simon Howarth.
<snip>
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