Our ICT team blocks e-mail accounts for hotmail, yahoo, etc. and the e-
mail usage policy states that the organisation's e-mail system should not
be used for personal business. The reasoning (as it has been explained to
staff) behind it is that there's a greater risk of downloading viruses,
etc. Plus senior management don't want staff spending large amounts of
time on personal business.
Having said that we're not supposed to use our e-mail accounts for
personal reasons, managers don't mind the odd personal e-mail every now
and again as they don't mind the odd personal phone call.
If someone needs access to an external e-mail account then he/she needs to
make a case for it with the support of the manager. It would ususally be
someone who's understaking a course of study with a university and needs
access to the university account.
Our policy seems to work fine with no major misuse reported.
Regards
Phyllis
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