Keeping the data for six years somewhere on their system: probably.
Allowing web access to a closed account: oh, come on!
Paul Ticher
0116 273 8191
22 Stoughton Drive North, Leicester LE5 5UB
I hereby require any recipient of this message not to use my personal data
for direct marketing purposes.
----- Original Message -----
From: "Duncan Langford" <[log in to unmask]>
To: <[log in to unmask]>
Sent: Friday, May 11, 2007 12:21 PM
Subject: Appropriate length of retention...?
> One of my former students has just mailed me with a DTP query I'd like to
> share...
>
> He had an Egg card, and cancelled it. Some time later, he casually tried
> to access the Egg website, and discovered to his surprise that the
> account still appeared to be live. When he queried this with Egg, they
> told him:
>
>> For our own business reasons we retain application data on file, as
>> permitted by the Data Protection Act 1998. Currently we store
>> application data for six years.
>>
>> For your reassurance, all the information you've provided us with is
>> covered by this act. This regulates the way we use your information and
>> the purposes for which it's gathered. The Data Protection Act stipulates
>> that we must not keep your personal data for any longer than necessary.
>
> The former student's query:
>
>> My query is over the statement of keeping data for longer than
>> necessary, and I don't understand why they should keep my data for six
>> years!! Seems a bit long.
>
> So, DTP gurus - IS six years 'a bit long'?
>
> Is there any consensus on just how long 'as long as necessary' actually
> is?
>
> Comments appreciated!
>
> - duncan
>
> ------------------------------------------------------------------------
> -----
> Dr Duncan Langford Computing Laboratory, University of Kent at
> Canterbury UK
> Practical Computer Ethics:McGrawHill Business Computer
> Ethics:AddisonWesley
> 'Internet Ethics' - MacMillan Press (UK) and St Martins Press (USA)
> 'Professional Issues in Computing' forthcoming (2007) from Thompson
> 'Interviewing in Social Care' forthcoming (2007) from MacMillans
> ------------------------------------------------------------------------
> -----
>
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