So why can't Council Tax data be used in the same way ? Surely your Housing
system will relate to only a few number of the people who ring up. If you
are only using it for CRM calls to do with Housing matters thenn maybe the
ICO's comments apply.
I have the same problem. We have a scheme called Choice Homes where people
bid for vacant housing. Our CRM wants to populate its database from our
Housing system and we have decided as long as it is for Housing applications
under Choice Homes the purpose is still the same. You cannot get the data
from Housing for a Public protection complaint about bonfires.
Brenda Scourfield
Team Leader
I.T. Division
Pembrokeshire County Council
County Hall
Haverfordwest
SA61 1 TP
Tel 01437 775380
> -----Original Message-----
> From: This list is for those interested in Data Protection issues
> [SMTP:[log in to unmask]] On Behalf Of Henley, Lee
> Sent: 05 March 2007 08:26
> To: [log in to unmask]
> Subject: Use of Housing Data
>
> Within my Authority we want to use data on our Housing system (such as
> Address, DOB, NI number etc) to populate our CRM system. We have spoken to
> the ICO about this and they said that this is fine because:
>
> The data is still in the control of the Council
> The data itself is not changing (we are not amending/adding to the
> information)
> The data is still only accessible by Council Officers
> The data is not being transferred to another external organisation
>
> Before we allow this to happen can I ask for any views regarding DP
> compliance.
>
>
> Lee Henley
> Information Manager
> Telephone: (01375) 652500
> Mobile - 07780 730944
> [log in to unmask]
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