Hi
If anyone is in regular contact with Student Finance Direct, could they
remind them it's not a good idea to assume everyone can access information
in PDF format. It's sensible to offer alternative formats e.g. MS Word, RTF
and maybe even plain text versions of important documents on their website,
in particular those with relevance for applicants with disabilities, some of
whom might currently use an older version of a screenreader or use other
basic methods of accessing online documents that don't work well with PDF
files.
Ian Francis
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