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DATA-PROTECTION  2006

DATA-PROTECTION 2006

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Subject:

Re: You're not going to believe this

From:

Karen Waite <[log in to unmask]>

Reply-To:

Karen Waite <[log in to unmask]>

Date:

Mon, 10 Apr 2006 09:53:54 +0100

Content-Type:

text/plain

Parts/Attachments:

Parts/Attachments

text/plain (395 lines)

He could have got most of that info elsewhere I agree.
 
But honestly, I hate door knockers coming to my home in the first
place.  Darn it my home is my castle and I want to relax when I there,
not fend off people wanting my money.  They get enough of it!
 
But, to then grin and try and charm me about the DPA was just a no go-a
for me.  Maybe if I had been really on the ball I could have confused
him with saying... but did he know that by the FOI Act I have a right to
ALL their information and then rattle off a stack of frightening legal
jargon that would have had him handing over his first born before I let
him go.  
 
I could become a public menace.... oooh fun!

He obviously wouldn't have known enough about FOI to know that it is
concerned with government agencies either.  I get a bit irritated by
people who know enough to quote legislation but not enough to quote it
correctly.
 
And the police would have given me a "sure love" if it had been
anything less than a personal attack to my body.  
 
Thanks to all for responding - wanted to help to kick start the week. 

 
Karen  
 
 
 
Karen Waite
Corporate Records Manager 
Cornwall IT Services 
Megashed
Royal Cornwall Hospital
Truro. Cornwall. TR1 3LJ
 
Ph: 01872 254500
Fax: 01872 254508
email: [log in to unmask]


>>> Tim Trent <[log in to unmask]> 10/04/2006 09:31:07
>>>

Well, there's no point in calling the police, or at least my local(!)
Thames
Valley police!  Yours may be better, but.....  

I tried that last week when a white van stopped outside my house and
offered
to sell me a brand new 3 piece leather suite that he "could not take
back to
the shop"  The Police asked if I was concerned about the noise he made
when
he blew his horn, and had no interest at all in his registration mark,
description, or anything else.

-----Original Message-----
From: This list is for those interested in Data Protection issues
[mailto:[log in to unmask]] On Behalf Of Karen Waite
Sent: 10 April 2006 09:00
To: [log in to unmask]
Subject: [data-protection] You're not going to believe this

Dear Colleagues

I thought I'd start our Monday off with a bit of Ridleys "believe it
or
not".  

I had a knock on my front door last week and opened it to find a very
civilian looking young twenties-something guy with his front teeth
missing
(just giving you the flavour).  He was holding what looked to be a
stack of
flyers in his hand.  Home alone with my two young toddlers I was on
high
alert anyway.  He said he was offering home renovations internally or
externally.  Of some interest as we'd been looking for such a business,
I
stepped out into the driveway shutting the door and children behind me
in
house.  

I indicated a cautious interest so I got the big spiel, if a bit of a
wet
one, and he immediately asked for all my details so someone could call
us
back later that evening.  To which I flatly refused.  More spiel so I
pointed to a house along the road who had the sort of thing we're
looking to
doing, to which he immediately said they couldn't that type of thing. 
Now,
I started getting a bit sus as it was not a major piece of work at
all.
Again he waved his flyer around and asked for my details.  Again I
refused,
but I reached out and touched one of his flyers to pull of his bundle
and
said, "I tell you what, you give me one of these flyers and we'll call
your
company ourselves and get some information" to which he pulled them
away out
of my hands saying he can't hand the flyers out (!!!).

So I said, right then are you in the phone book, to which he said no
as
well.  Laughing and smiling the whole time he tried repeatedly to get
my
details to which I said no each time and finally "are you trying to
tell me
as a company out to sell a product you're not going to give me one of
your
flyers, you're not in the phonebook, YET you want me to hand over all
my
details so you can "call" me later???  Are you serious???".

To which he replied - and this is what this fine tale has been building
up
to dear colleagues - he turned around and actually said to me <you're
gonna
love this>: "I know I know, but there are some laws around to sort of
protect information you know and I know of them so I can't give you
any
information about our business."

Once my jaw picked up of the ground I snorted and gave him a hard stare
and
asked if he would be referring to the Data Protection Act to which he
nodded
profusely with another BIG SMILE.  I said something back to the affect
of,
are you aware that the DPA legislation is for personal information
about
individuals and to my knowledge it doesn't concern big business but is
there
to protect the civilian.

To which his smile dropped and he said I am obviously a smart lady who
is
finding him bit dodgy <to which I raised an eyebrow at him but said
nothing> and said, just for me he'll give me one of his flyers which
he
is NOT allowed to do and will probably get into to trouble for, shoved
the
flyer into my hand, and flew out the driveway at a mile a minute.  I
went in
a locked up the house.

Thing is I think he was legit, being Cornwall there is a woeful lack
of
professionalism in local businesses and door knocking is common, but I
can't
believe that door knocking to drum up business is now putting the
homeowner
on the defensive as though WE are invading THEIR privacy!!!  

I thought I must share this new twist and interpretation of the law
with my
DPA colleagues.  Obviously it shows a vulnerability that if a homeowner
is
not as aware of the law they would hand over all their personal
details
believing this person and the DPA is there to protect big business.
Shiester or legit?  Hard to tell.  But he lost me when 1) he "couldn't
"
give me a flyer 2) insisted he could only take my own
personal/property
details 3) not in the phone book yet been "around for years" 4) and
badly
spouted the DPA to me.

Welcome to Monday..... forgive the length anything less would have
been
misleading.

Karen    

Karen Waite
Corporate Records Manager
Cornwall IT Services
Megashed
Royal Cornwall Hospital
Truro. Cornwall. TR1 3LJ

Ph: 01872 254500
Fax: 01872 254508
email: [log in to unmask]

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-----------------------------------------------------------------------------------------------------
The information in this e-mail and any attachments is confidential
and is intended for the attention and use of the named 
addressee(s).  It must not be disclosed to any other person 
without our authority.  If you are not the intended recipient, or a 
person responsible for delivering it to the intended recipient or 
are aware that this e-mail has been sent to you in error, you are 
not authorised to and must not disclose, copy, distribute, or 
retain this message or any part of it.

We sweep all outgoing messages for the presence of computer
viruses.  However, we cannot accept any responsibility for any 
loss or damage to your systems due to viruses or malicious code
not detected.

The statements and opinions expressed in this message are
those of the author and do not necessarily reflect those of the
organisations within the Cornwall & Isles of Scilly Health
Community.

This email may be disclosed under the Freedom of Information 
Act 2000 or the Environmental Information Regulations 2004.
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