I feel a supplement to the section 10 notice coming on. I do not actually
see this as varying it.
A better enhancement would be to have customers who actively wish to take
part register by letter with confirmation by letter the mobile phone numbers
that are allowed to access the service.
-----Original Message-----
From: This list is for those interested in Data Protection issues
[mailto:[log in to unmask]] On Behalf Of Tony Bowden
Sent: 07 February 2006 10:31
To: [log in to unmask]
Subject: Re: [data-protection] BT Suspends SMS Trial
On Tue, Feb 07, 2006 at 10:18:15AM -0000, Tim Trent wrote:
> BT has also changed its website to reflect the withdrawal of the
> "phone number only" part of the service. It now requires the account
> number as well. However it has not given customers any way of opting
> out of that (more secure) portion yet.
Surely this misses the point quite spectacularly?
The issue wasn't primarily security - it was the releasing of information
without the customer's consent or knowledge.
Yes, they may have made it slightly harder for this to happen, but
reinstating the service without addressing the core issue seems be the wrong
response.
I don't recall BT ever warning me to treat my account number as completely
confidential, if anyone with it will be able to access my data. They
certainly don't treat it like a bank-card PIN or equivalent - it's printed
clearly on almost all correspondence from them, and I suspect the percentage
of the population who shred their phone bills and letters from BT is rather
small...
Tony
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