And she could formally write to the chocolate teapots.
It will at least provoke an inquiry letter which should make the hotel
think twice. And TICO may just do the right thing (it's an easy call on
the facts ...)
Nick Landau wrote:
> I think that there is a problem - and I would think in an organisation
> like a hotel if the customer is uncomfortable with something then there
> is a problem as far as the customer is concerned.
>
> It is not clear to me whether the colleague expressed her concern simply
> to the local branch or to the head office.
>
> Refer them to the website on Prevention of Identity Fraud
> http://www.stop-idfraud.co.uk/
>
> She could also write to the consumer programme on Radio 4 "You and
> Yours". This is the sort of individual case that they like featuring -
> and they also covered the general problem earlier in the week.
>
> Nick Landau
>
> ---- Original Message ----
> From: "Duncan Langford" <[log in to unmask]>
> To: <[log in to unmask]>
> Sent: Thursday, October 19, 2006 10:20 AM
> Subject: [data-protection] Hotel keeping card details...
>
>> A colleague has just asked me about a situation she'd recently
>> encountered when staying at a hotel (a member of a large chain).
>>
>> Her name and credit card details (including the 3-digit number on the
>> back) were written down on an index card, and then stored in an
>> easily-accessible box on the counter.
>>
>> The hotel felt there was no problem; her bank felt there was no
>> problem... but what does the list think?
>>
>> And what, if anything could she do about it?
>>
>> - duncan
>>
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>
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--
Nigel Roberts BSc CEng FBCS DipEngLaw, Director
Island Networks, 4&5 St Anne's Walk, Alderney, GY9 3JZ (GG)
Tel. 01481 822800 (office) or 0870 321 2282 (direct)
Mobile: 07010 7011 13 or +423 663 178 200
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
All archives of messages are stored permanently and are
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If you wish to leave this list please send the command
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