I'm throwing this open for thoughts. I have a TPS listed domestic number,
and it still gets called by those who, for one reason or another, do not
obey the Privacy and Electronic Communications Regulations. Maybe it's
accidental, maybe it's wilful, who can say?
One such is a kitchen design firm, Bracken Bay Kitchens (BBK). Why is it
always phones or home improvements? Ah well.
The man form the UKIC states that the UKIC has received "a number of
complaints about this company and have investigated these." I like that a
lot. He goes on to say "They have admitted that in recent months they have
had problems in meeting the obligations which PECR imposes on them. However
they have told us that they are now taking steps to ensure their compliance
with these regulations."
Well ok, I can empathise with that, in part. But it doesn't take much to
get the TPS data, scrub their own data against it, and therefore not break
the regulations any more. All it takes is a little knowledge, and it can
even be done in M$oft Access in a very few minutes. So my empathy runs dry
quite fast.
That was the history. The bit I find odd, knowing the simplicity of
handling TPS data, is the following from the UKIC: "As the Information
Commissioner's powers are not punitive (we cannot levy fines or close down
organisations) but are instead focused on ensuring compliance with the law,
we have decided at this stage not to take formal Enforcement action. However
if the Telephone Preference Service and ourselves still continue to receive
complaints about this firm then we will review our position. As Bracken Bay
Kitchens have informed us that their remedial measures will take effect
within the next few weeks we expect to see a marked improvement by early
December."
Well, they could enforce, but if BBK is moving to compliance I see why they
are not doing so. But what I do find to be odd is the huge grace time they
are giving. I see this as a "complete by the end of next week at the
latest" thing. Am I being unrealistic? After all, this is a law, or in
this case a statutory instrument, that is not being complied with.
"Sorry, Officer, I was having a bit of trouble meeting my speed limit
obligations. I WILL get down to below the speed limit soon. Give me a
couple of hours and I'll find the brake!" Or am I just trying to get off a
speeding ticket?
Tim Trent - Consultant
Direct: +44(0)1344 392644 Mobile:+44(0)7710 126618
email: [log in to unmask]
Marketing Improvement Limited, Abbey House, Grenville Place, Bracknell,
United Kingdom, RG12 1BP
http://www.marketingimprovement.com
Important: This mail contains proprietary information some or all of which
may be legally privileged. It is for the intended recipient only. If an
addressing or transmission error has misdirected this email, please notify
the author by replying to this email. if you are not the intended recipient
you must not use, disclose, distribute, copy, print or rely on this email.
If you are not the named recipient please notify us immediately. This email
and any attachment(s) are believed to be virus-free, but it is the
responsibility of the recipient to make all the necessary virus checks. This
email and any attachments to it are copyright of Marketing Improvement
Limited unless otherwise stated. Their copying, transmission, reproduction
in whole or in part may only be undertaken with the express permission, in
writing, of Marketing Improvement Limited.
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
All archives of messages are stored permanently and are
available to the world wide web community at large at
http://www.jiscmail.ac.uk/lists/data-protection.html
If you wish to leave this list please send the command
leave data-protection to [log in to unmask]
All user commands can be found at : -
http://www.jiscmail.ac.uk/help/commandref.htm
Any queries about sending or receiving message please send to the list owner
[log in to unmask]
(all commands go to [log in to unmask] not the list please)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
|