This can't be right!
I just used BT's service to check the payment status for one of our company
lines and my home phone. It did not give me anything for our company
account, saying "The service doesn't apply to all account types." Funnily
enough, it responded to my next message (for my home phone) saying "the date
of your last payment was 05 December 2005".
You can get a copy of our company accounts from Companies House and see how
much we spent on telephone last year. So If I try hard enough, I can find a
reason for this service to cover business accounts. But it's just doing the
opposite!
And what worries me is after all of us sending out messages to test this
system, BT will think their trial was successful (we generated some hits for
them) and rollout the service nationwide. There's a scary thought...
Ekin
-----Original Message-----
From: This list is for those interested in Data Protection issues
[mailto:[log in to unmask]] On Behalf Of Tim Trent
Sent: 03 February 2006 13:28
To: [log in to unmask]
Subject: Re: [data-protection] BT SMS service
A BT Manager has just called. He confirmed his *information* which is that
it is being trialled in Northern Ireland! He asked permission to find out
with his mobile the status of my bill and to call me back after 4pm. He
sees the point about being able to profile someone from simply that data.
Of course if my bill has been outstanding for months I am, ipso facto a "bad
credit risk"! If you were coming to sell me double glazing wouldn't *you*
do a check first to see if it was worth the evening showing me Ted Moult
bringing the wind?
-----Original Message-----
From: This list is for those interested in Data Protection issues
[mailto:[log in to unmask]] On Behalf Of Simon Howarth (RGC)
Interim Information Governance Manager
Sent: 03 February 2006 13:20
To: [log in to unmask]
Subject: Re: [data-protection] BT SMS service
>Ah, well apparently it is "only available in Northern Ireland",
Not last night it wasn't. I got a number in Preston, which last time I
looked was near Blackpool, not Belfast.
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