Don't talk to me about Westminster Council and parking tickets. I had two
tickets issued for what it turned out were the same events.
One wouldn't have thought it was difficult to check tickets issued against
registration numbers to spot on that a ticket issued was issued to the same
number within a few minutes of each number.
I had write to councillors, the Leader of the Council and finally the second
one was cancelled by the Director of Parking.
Jobsworth - you named that tune in one!
Nick Landau
----- Original Message -----
From: "Carter, Antoinette (MCS)" <[log in to unmask]>
To: <[log in to unmask]>
Sent: Friday, July 28, 2006 11:23 AM
Subject: Re: [data-protection] Verifying Requests for Personal Data - What's
Reasonable.
I don't think it is lax at all; I think it strikes an appropriate
balance of interests for your circumstances. At the risk of sounding
rude about Westminster's procedures; I think they go too far the other
way, and their procedures effectively prevent members of the public
making legitimate requests easily. You should try getting a parking
ticket cancelled in Westminster and you'll see what I mean.
-----Original Message-----
From: This list is for those interested in Data Protection issues
[mailto:[log in to unmask]] On Behalf Of Broom, Doreen
Sent: 27 July 2006 15:06
To: [log in to unmask]
Subject: Re: [data-protection] Verifying Requests for Personal Data -
What's Reasonable.
As I explained to Fatima off-list this is a very small area - everybody
knows everybody and the majority of requests I have received have been
from employees and I certainly do not need ID to identify them. The
other requests I have dealt with, the Council has been in correspondence
with them previously and it is usually people with grudges against the
Council.
As I said to Fatima - I have only ever had about 15 and that's after
about 10 years in DP. I also understand the reason for ID in London and
if I practised there, I would probably do the same.
Sorry if you think I am being lax but I am happy with the current
procedures. It may be that if a stranger comes along then I may ask for
ID.
I hope this explains the position.
D
-----Original Message-----
From: This list is for those interested in Data Protection issues
[mailto:[log in to unmask]] On Behalf Of Humphrey, Barry
Sent: 27 July 2006 14:50
To: [log in to unmask]
Subject: Re: Verifying Requests for Personal Data - What's Reasonable.
On the basis that you are entitled to ask a data subject for any such
information that you may reasonably require to satisfy yourself of
his/her identity I fully support Fatima in her sensible approach. It is
an approach I have also adopted by requesting at least one original
photographic ID (i.e. passport/ photo driving licence) and one original
proof of address (i.e. utility, bank or council tax bill).
Furthermore where someone else is acting on behalf of a data subject, in
additional to a letter of authority I also request the same original
proofs of identity from them as well. This is stated as a requirement
on the SAR Form and if they do not comply then the personal data is not
released. Those wishing to drop safeguards available to them do so at
their own risk.
Barry Humphrey
South Holland DC
-----Original Message-----
From: This list is for those interested in Data Protection issues
[mailto:[log in to unmask]] On Behalf Of Zohra, Fatima
Sent: 27 July 2006 14:18
To: [log in to unmask]
Subject: [data-protection] Verifying Requests for Personal Data - What's
Reasonable.
Dear Listserv,
As you are no doubt aware the Data Protection Act, specifically section
7(3), states that a Data Controller is not obliged to comply with a
request under this section unless he is supplied with such information
as he may reasonably require in order to satisfy himself as to the
identity of the person making the request..
At Westminster, our current procedure is to ask for original
verification documents sent recorded delivery. Alternative arrangements
for photocopying originals at our One Stop Services which are then
witnessed by staff are also offered. Letters from Solicitors acting on
behalf of clients are acceptable, although we reserve the right to
confirm that this is in fact the case, i.e. a signed letter from the
client must accompany the application, together with address details
etc. Whilst every effort is made to accommodate individual circumstance,
for example, where applicants are physically unable to attend a One Stop
Shop. We reserve the right to maintain our verification standard. This
is in keeping the Metropolitan Police's procedure and most other
institutions, especially those in the private sector. I believe that
these steps are reasonable, as my first duty is to protect individuals
from unlawful disclosures. I also have a duty to the organisation, to
ensure procedures are in place that don't result in unlawful discloses.
Production of original documents is in my view not unreasonable - yet
the OIC is questioning this, by stating it believes that photocopies are
acceptable. Am I now to take it as given that when banks ask for
original documents they are in fact imposing a unreasonable requirement?
Where does this leave us in an age of identity fraud? I would be very
interested to hear from the listserv what procedures/requirements they
have for verifying identity for Subject Access Requests. I have done a
short trawl around Government departments (including the OIC) and
alarmingly they appear to have less stringent procedures than my own. Do
you think we are going over the top on this issue - personally as a
member of the public I would like to think that organisations were doing
everything in their power to stop unlawful disclosures, especially in
the light of recent events.
Fatima Zohra
Corporate Information Manager
Information Services
City of Westminster
************************************************************************
***********
Parking in Westminster is easier with our ParkRight guide. It explains
how to park, where to park and includes a useful map of zone one. For
your free copy call Parking Services on (020) 7823 4567 or visit
www.westminster.gov.uk/parking/
************************************************************************
***********
Westminster City Council switchboard: +44 20 7641 6000
www.westminster.gov.uk
************************************************************************
***********
This E-Mail may contain information which is privileged, confidential
and protected from disclosure.
If you are not the intended recipient of this E-mail or any part of it,
please telephone Westminster City Council immediately on receipt.
You should not disclose the contents to any other person or take copies.
************************************************************************
***********
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
All archives of messages are stored permanently and are
available to the world wide web community at large at
http://www.jiscmail.ac.uk/lists/data-protection.html
If you wish to leave this list please send the command
leave data-protection to [log in to unmask]
All user commands can be found at : -
http://www.jiscmail.ac.uk/help/commandref.htm
Any queries about sending or receiving message please send to the list
owner
[log in to unmask]
(all commands go to [log in to unmask] not the list please)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
All archives of messages are stored permanently and are
available to the world wide web community at large at
http://www.jiscmail.ac.uk/lists/data-protection.html
If you wish to leave this list please send the command
leave data-protection to [log in to unmask]
All user commands can be found at : -
http://www.jiscmail.ac.uk/help/commandref.htm
Any queries about sending or receiving message please send to the list
owner
[log in to unmask]
(all commands go to [log in to unmask] not the list please)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
PLEASE NOTE: THE ABOVE MESSAGE WAS RECEIVED FROM THE INTERNET.
On entering the GSI, this email was scanned for viruses by the
Government Secure Intranet (GSi) virus scanning service supplied
exclusively by Cable & Wireless in partnership with MessageLabs.
In case of problems, please call your organisational IT Helpdesk.
The MessageLabs Anti Virus Service is the first managed service to
achieve the CSIA Claims Tested Mark (CCTM Certificate Number
2006/04/0007), the UK Government quality mark initiative for information
security products and services. For more information about this please
visit www.cctmark.gov.uk
********************************************************************
* This email is privileged, confidential and subject to copyright. *
* Any unauthorised use or disclosure of its content is prohibited. *
* The views expressed in this communication may not necessarily *
* be the views held by Scottish Borders Council. *
* Please be aware that any email sent or received by the Council *
* may require to be disclosed by the Council under the provisions *
* of the Freedom of Information (Scotland) Act 2002. *
********************************************************************
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
All archives of messages are stored permanently and are
available to the world wide web community at large at
http://www.jiscmail.ac.uk/lists/data-protection.html
If you wish to leave this list please send the command
leave data-protection to [log in to unmask]
All user commands can be found at : -
http://www.jiscmail.ac.uk/help/commandref.htm
Any queries about sending or receiving message please send to the list
owner
[log in to unmask]
(all commands go to [log in to unmask] not the list please)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
This message is for the use of the intended recipient(s) only.
If you have received this message in error, please notify the sender and
delete it.The British Council accepts no liability for loss or damage caused
by software viruses and you are advised to carry out a virus check on any
attachments contained in this message. Our purpose is to build mutually
beneficial relationships between people in the UK and other countries and to
increase appreciation of the UK's creative ideas and achievements. The
British Council is registered in England as a charity.
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
All archives of messages are stored permanently and are
available to the world wide web community at large at
http://www.jiscmail.ac.uk/lists/data-protection.html
If you wish to leave this list please send the command
leave data-protection to [log in to unmask]
All user commands can be found at : -
http://www.jiscmail.ac.uk/help/commandref.htm
Any queries about sending or receiving message please send to the list owner
[log in to unmask]
(all commands go to [log in to unmask] not the list please)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
All archives of messages are stored permanently and are
available to the world wide web community at large at
http://www.jiscmail.ac.uk/lists/data-protection.html
If you wish to leave this list please send the command
leave data-protection to [log in to unmask]
All user commands can be found at : -
http://www.jiscmail.ac.uk/help/commandref.htm
Any queries about sending or receiving message please send to the list owner
[log in to unmask]
(all commands go to [log in to unmask] not the list please)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
|
