Until the hotel can put a separate charge on it, it's against the Law.
Plus it interferes with the nail-polishing routines of reception staff.
Gerry.
>-----Original Message-----
>From: This list is for those interested in Data Protection
>issues [mailto:[log in to unmask]] On Behalf Of John Hughes
>Sent: 18 July 2006 13:39
>To: [log in to unmask]
>Subject: [data-protection] Hotel Reception
>
>Dear All
>
>Last night my niece, Angela, was staying in a hotel in Milton
>Keynes, one of a very well-known chain. Her mother (my sister)
>phoned the hotel reception desk and asked to be put through to
>her daughter's room, giving Angela's full name and her room
>number. The receptionist told her this would not be possible
>"because of the Data Protection Act".
>
>My sister then asked if the receptionist would call Angela
>internally and ask if it was ok to put her mother through. The
>reply was "no" as this was "against the law".
>
>Can anyone explain to me how???
>
>John Hughes
>
>
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