On Fri, Jul 14, 2006 at 03:34:49PM +0100, Nick Landau wrote:
> You are joking - __ever__. You must be having a laugh.
The first phone I had in my own name was in 1996, and they went back
this far. I'm not sure how far they actually keep records - someone who
has had a phone for longer could ask and we could find out!
> No doubt, BT or whoever should be encouraged to only keep the information
> for as long as there is a business purpose.
Hard to say how long that should be, however...
> I am interested to note that your request actually to help you to find out
> how their internal services worked. The heading seems very apt. And,
> indeed, it might be interesting for you - but no doubt BT wish to protect
> their own business interests.
I don't think it was in any way damaging to their interests; all it did
was reveal more of their internal language, thus making it easier to
discuss issues with them later, which is presumably to their benefit as
well.
Tony
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