The principle reason is often technical. The telephone number that would
appear if I phoned you isn't my direct dial number, but would be the
"billing number" used by BT.
Donald Henderson
Information Compliance Manager
Perth & Kinross Council
-----Original Message-----
From: This list is for those interested in Data Protection issues
[mailto:[log in to unmask]] On Behalf Of Ekin Caglar
Sent: 09 February 2006 11:45
To: [log in to unmask]
Subject: Re: [data-protection] Wanting our cake and eating it....
Well, most of our customers are public authorities and almost none of
them use caller ID.
We have the latest voice over IP system with all the bells and whistles,
as well as our own CRM application that can link to it so when somebody
calls, the agent can see the caller's "card" before answering the call.
We can't use this system!
Does anybody know why public authorities are hiding their numbers?
Ekin
-----Original Message-----
From: This list is for those interested in Data Protection issues
[mailto:[log in to unmask]] On Behalf Of Yuill, Allan
Sent: 09 February 2006 11:35
To: [log in to unmask]
Subject: Re: [data-protection] Wanting our cake and eating it....
One of my contacts won't provide caller ID and I don't usually answer
calls if it's not provided!
We ended up using email B-)
Allan
> -----Original Message-----
> From: This list is for those interested in Data Protection
> issues [mailto:[log in to unmask]] On Behalf Of
> Nigel Roberts
> Sent: 08 February 2006 18:47
> To: [log in to unmask]
> Subject: Re: Wanting our cake and eating it....
>
> I clearly remember the people, who when Caller Display came
> in, would want Anonymous Call Reject for inbound calls, and
> Permanent Withhold for outbound calls.
>
> Same thing really!
>
>
>
> Carter, Antoinette (KIS) wrote:
> > I have found all discussions relating to the Vehicle Licensing
> > website, geo-positioning & BT's SMS strange new "service" really
> > interesting, mainly because I wear two hats in my post
> namely DP and
> > FOI. And it is perhaps because of my roots being firmly
> enbedded in
> > the public sector that I find myself defending the Vehicle
> Licensing
> > site, who are in my opinion, only trying to serve the
> public as best
> > they can with the limited resources available to them, whilst being
> > very suspicious of the private sector outfits, whose aims
> are based on
> > profit, not the greater good.
> >
> > But I can also sympathise with Martin Hoskins' views about
> only trying
> > to provide the public with the services they say they want, or that
> > they do not even know they want yet. Who could have ever predicted
> > just how la-la the whole world appears to be on SMS technology
> > (personally I hate it). But I compare it to the
> double-standard the
> > general public applied to the gutter press for "hounding" Princess
> > Diana, in that if the public hadn't had an endless thirst
> for photos
> > and news of her, then the paparazzi wouldn't have been
> chasing her around in the first place.
> >
> > We (the general public) demand ever increasing amounts of
> information
> > to be made available to us cheaply and conveniently. And on the
> > other, we are obsessed with protecting our own privacy. As a DP
> > Officer I sympathise with that view, but as an FOI Officer
> I want to
> > be able to deal with as many requests as possible by pro-actively
> > publishing information on the Publication Scheme, rather
> than dealing
> > with requests individually. We want to be able to find our
> kids, but
> > don't want our bosses to find us! To a greater or lesser
> extent, most
> > of us are both Jekyll and Hyde; poacher and gamekeeper!
> >
> > This message is for the use of the intended recipient(s) only.
> >
> > If you have received this message in error, please notify
> the sender and delete it.The British Council accepts no
> liability for loss or damage caused by software viruses and
> you are advised to carry out a virus check on any attachments
> contained in this message. Our purpose is to build mutually
> beneficial relationships between people in the UK and other
> countries and to increase appreciation of the UK's creative
> ideas and achievements. The British Council is registered in
> England as a charity.
> >
> > ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> > All archives of messages are stored permanently and are
> > available to the world wide web community at large at
> > http://www.jiscmail.ac.uk/lists/data-protection.html
> > If you wish to leave this list please send the command
> > leave data-protection to [log in to unmask]
> > All user commands can be found at : -
> > http://www.jiscmail.ac.uk/help/commandref.htm
> > Any queries about sending or receiving message please send
> to the list owner
> > [log in to unmask]
> > (all commands go to [log in to unmask] not the list please)
> > ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> >
>
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> All archives of messages are stored permanently and are
> available to the world wide web community at large at
> http://www.jiscmail.ac.uk/lists/data-protection.html
> If you wish to leave this list please send the command
> leave data-protection to [log in to unmask]
> All user commands can be found at : -
> http://www.jiscmail.ac.uk/help/commandref.htm
> Any queries about sending or receiving message please send to
> the list owner
> [log in to unmask]
> (all commands go to [log in to unmask] not the list please)
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
>
**********************************************************************
This email is privileged, confidential and subject to copyright.
Any unauthorised use or disclosure of its content is prohibited.
The views expressed in this communication may not necessarily
be the views held by East Ayrshire Council.
See our Terms & Conditions as published at
http://www.east-ayrshire.gov.uk.
**********************************************************************
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
All archives of messages are stored permanently and are
available to the world wide web community at large at
http://www.jiscmail.ac.uk/lists/data-protection.html
If you wish to leave this list please send the command
leave data-protection to [log in to unmask]
All user commands can be found at : -
http://www.jiscmail.ac.uk/help/commandref.htm
Any queries about sending or receiving message please send to the list
owner
[log in to unmask]
(all commands go to [log in to unmask] not the list please)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
All archives of messages are stored permanently and are
available to the world wide web community at large at
http://www.jiscmail.ac.uk/lists/data-protection.html
If you wish to leave this list please send the command
leave data-protection to [log in to unmask]
All user commands can be found at : -
http://www.jiscmail.ac.uk/help/commandref.htm
Any queries about sending or receiving message please send to the list
owner
[log in to unmask]
(all commands go to [log in to unmask] not the list please)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
The information in this email is solely for the intended recipients.
If you are not an intended recipient, you must not disclose, copy, or
distribute its contents or use them in any way: please advise the
sender immediately and delete this email.
Perth & Kinross Council does not warrant that this email or any
attachments are virus-free and does not accept any liability for any
loss or damage resulting from any virus infection. Perth & Kinross
Council may monitor or examine any emails received by its email
system.
The information contained in this email may not be the views of Perth
& Kinross Council. It is possible for email to be falsified and the
sender cannot be held responsible for the integrity of the
information
contained in it.
Requests to Perth & Kinross Council under the Freedom of Information
(Scotland) Act should be directed to the Freedom of Information Team -
email: [log in to unmask]
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
All archives of messages are stored permanently and are
available to the world wide web community at large at
http://www.jiscmail.ac.uk/lists/data-protection.html
If you wish to leave this list please send the command
leave data-protection to [log in to unmask]
All user commands can be found at : -
http://www.jiscmail.ac.uk/help/commandref.htm
Any queries about sending or receiving message please send to the list owner
[log in to unmask]
(all commands go to [log in to unmask] not the list please)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
|