I've just recently been handling an SAR for a small organisation. Quite a
time-consuming (and hence expensive) operation. Fortunately it does not get
many.
If anyone has available to share what they consider to be good practice in
how a small (300 staff) but fairly complex organisation ought to organise
itself to deal with these effectively but at minimum cost, I would be most
interested. (Installing organisation-wide EDRMS is not an option.)
Key areas of concern:
Email handling (Exchange and pst file based)
Good redaction tools (I find the Microsoft add-in for Word OK but not
wonderful)
Training resources for HR staff.
Regards
Jim
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-----Original Message-----
From: This list is for those interested in Data Protection issues [
<mailto:[log in to unmask]>
mailto:[log in to unmask]] On Behalf Of Tony Bowden
Sent: Friday, July 14, 2006 11:12 AM
. . .
To bring this slightly more back on track for this list, isn't there a
parallel here with DPA? Without good systems in place for dealing with SARs,
organisations can spend a lot of time, energy, and money dealing with each
request. A well co-ordinated series of SARs could act as a DoS attack to
many companies.
The best way to handle this of course is to have wonderful integrated
systems where each SaR requires just a single mouse click for the
information to be collated, printed, and sent automatically to the
requestor!
. . .
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