There is a difference between a background check that one is entitled to
carry out and one like a Criminal Records Bureau check which is usually
forced consent.
I come down strongly in favour of the individual job applicant here, though
totally see the employer's point
_____
From: This list is for those interested in Data Protection issues
[mailto:[log in to unmask]] On Behalf Of Julian Curmi
Sent: 15 December 2005 07:08
To: [log in to unmask]
Subject: Re: [data-protection] Call Centre Staff
Background checks are a start
Regards
Julian Curmi
Information Security Officer
Bank of Valletta plc
Risk Monitoring Dept
Malta
Tel: [2275] 3139
Mob: 79617860
Tim Trent <[log in to unmask]>
Sent by: This list is for those interested in Data Protection issues
<[log in to unmask]>
14/12/2005 17:04
Please respond to
Tim Trent <[log in to unmask]>
To
[log in to unmask]
cc
Subject
Re: [data-protection] Call Centre Staff
An interesting radio item. As the police say there is no way we can protect
ourselves against organised crime infiltrating the organisations we do
business with.
Even (!) policies for non disclosure are irrelevant in the face of a crime.
So what we need more of is (presumably) CRB checks where staff are public
facing. But this is also a gross infringement on the right of the
individual not to succumb to such a check.
Does this not actually mean we have a slow news day? And radio 4 is short
of a news item? This is part of the scare tactics on identity theft that
are prevalent at the moment. Is the ulterior motive to press for the UK
National Identity card database?
-----Original Message-----
From: This list is for those interested in Data Protection issues
[mailto:[log in to unmask]] On Behalf Of Ibrahim Hasan
Sent: 14 December 2005 15:33
To: [log in to unmask]
Subject: [data-protection] Call Centre Staff
On Radio 4's "You and Yours" today they had a feature on call centres
security.
Apparently call centres are being infiltrated by organised gangs whose
members then pass on personal information to their associates to assist in
committing financial fraud and other crimes.
This is quite worrying especially in the light of my previous post about
banks purportedly ringing up customers out of the blue
and asking for personal information e.g. dates of birth etc.
Local authorities who increasingly are using call centres and One Stop Shops
need to be cautious.
You can listen to the program by going to the BBC radio website and using
the Listen Again function.
http://www.bbc.co.uk/radio4/progs/listenagain.shtml#y
Ibrahim Hasan
Act Now Training
www.actnow.org.uk
Information Law Training for the Public Sector New Spring/Summer 2006
program launched
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