Must one assume that the unsolicited salesperson was telling the truth about
their client.
Ian W
> -----Original Message-----
> From: This list is for those interested in Data Protection issues
> [mailto:[log in to unmask]]On Behalf Of Chris Bayliss
> Sent: Thursday, September 08, 2005 5:25 PM
> To: [log in to unmask]
> Subject: T-mobile - was Re: (reply) Mobile phone scam warning
>
>
> On Thu, Sep 08, 2005 at 04:19:34PM +0100, Martin Hoskins wrote:
> > First, on behalf of T-Mobile, I must offer Tom Devenish an unqualified
> > apology if a Customer Service Adviser just "hung up" on him as
> he called to
> > complain about his telephone bill. This is not the behaviour
> that I would
> > expect of any of our staff.
> >
>
> My recent experience with T-Mobile staff demonstrated similar
> behaviour. Despite being in the TPS I recently received an
> unsolicited sales call. When I asked the name of the company the
> caller was from I was told that it was T-mobile.
>
> When I asked for the appropriate address and telephone details so that
> I could fill in an appropriate complaint form at the DMA website the
> caller offered to refer me to a supervisor and when I said yes, they hung
> up. If this group form a typical sample of the population, this could
> mean tens of thousands of people are getting similar discourteous
> treatment at the hands of T-mobile.
>
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