Except that of course April only has 30 days ;-)
Regards, Tony
> -----Original Message-----
> From: Discussion list for disabled students and their support
> staff. [mailto:[log in to unmask]] On Behalf Of Antony Ruck
> Sent: 01 June 2004 12:03
> To: [log in to unmask]
> Subject: Re: Warranties
>
> We agree with Avantek on this. If a warranty has been
> purchased, then the customer is entitled to that service.
>
>
> Best Regards,
> Antony.
>
>
> Antony Ruck
> Sales Manager
> Wyvern Business Systems
> Wyvern House
> Netherwood Road
> Rotherwas
> Hereford
> HR2 6JJ
>
> Tel 01432 271233 ext. 244
> Fax 01432 263550
> email: [log in to unmask]
> http://www.wbs.uk.com
>
>
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>
> -----Original Message-----
> From: Tony Lees [mailto:[log in to unmask]]
> Sent: 01 June 2004 11:25
> To: [log in to unmask]
> Subject: Re: Warranties
>
> Hi,
> We view the DSA-SLA as a minimum requirement. As far as we
> are concerned, warranty is warranty, irrespective of student status.
> EG one year is 1st May to 31st April inclusive.
> Regards, Tony
>
> Tony Lees email: [log in to unmask]
> Avantek Computer Limited tel: 0116 247 8515
> St Peter's Road fax: 0116 247 8843
> Arnesby, Leics, LE8 5WJ
> http://www.avantek.co.uk
>
> e-mail disclaimer: http://www.avantek.co.uk/e_disc.htm
>
> > -----Original Message-----
> > From: Discussion list for disabled students and their
> support staff.
> > [mailto:[log in to unmask]] On Behalf Of Val Green
> > Sent: 01 June 2004 11:20
> > To: [log in to unmask]
> > Subject: Warranties
> >
> > Could someone advise me whether an extended warranty lasts for the
> > real time stated e.g. Nov - Nov, or only until the student finishes
> > the course (whenever that is over the summer). One angle is
> that the
> > LEA/DSA have paid for the warranty and that so long as the
> ex-student
> > continues to abide by the warranty then should it not be covered.
> > Also, who has agreed to notify the supplier?
> >
> > Taken from QAG 'Suppliers' Service Level Agreement', Laycock
> >
> > 'For the duration of the course the supplier will support
> the students
> > IT needs for the relevant equipment supplied by them.
> However should
> > the student terminate the course of their own volition, or
> be asked to
> > leave prior to the end of the course, the supplier will be notified
> > and all their liabilities will cease.
> >
> > Other arrangements may be considered with a view to making private
> > arrangements with the supplier to continue warranty, but
> this will be
> > at the supplier's discretion.'
> >
> > Thanks
> > Val Green
> >
> >
> > Chace
> > 1 Strand Court
> > Bath Rd
> > Cheltenham
> > GL53 7LW
> > T 01242 523 567
> > F 01242 262 337
> >
> >
>
>
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