A web site of a commercial organisation that is not accessible to
members of the public with disabilities would fall foul of the DDA part
III (Access to Goods and Services). The requirement to be accessible
came into force in October.
Bryan Jones,
Manager, Disability Support Services
& North London Regional Access Centre,
Middlesex University
Tel: 020 8411 5366
-----Original Message-----
From: Discussion list for disabled students and their support staff.
[mailto:[log in to unmask]] On Behalf Of Ian Francis
Sent: Sunday, December 19, 2004 9:21 PM
To: [log in to unmask]
Subject: DDA and web-based equipment suppliers
Hi,
As a DSA assessor, I sometimes advise students to purchase items of
equipment from a computer components supplier in the UK that deals via
web-based ordering. They used to also take telephone orders, but I
notice the supplier has now removed any telephone numbers and is saying
they can only deal with web and email-based requests.
The website is pretty complicated and likely to be difficult to navigate
using a screenreader. I've contacted the supplier to ask if they are
able to offer a service for people who might be unable to use their
website because of a disability. I hope to get a positive response, but
just wanted to check I'm right to advise them they now need to consider
customers with disabilities who are unable to access their website? Is
there any useful information or links I can send them about how the DDA
applies to web-based suppliers?
Regards
Ian Francis
|